Returns & Exchange Policy

A credit or exchange is available for all full priced items, items must be returned within 14 days of receipt for a credit/exchange. Any received thereafter may be declined.

Refunds not available (except for damaged items)
Items must be returned in their original condition including ALL tags and must not have been worn.

All sales items are non refundable and cannot be exchanged. All items purchased on sale are FINAL SALE.

The cost of the return shipping is at the customer’s expense and is non- refundable. Exchanged items posted back to the seller will be at the sellers expense.

A returns sheet is provided with each order containing options for a return.

All orders should be returned to the address on the returns form.

We check all items before dispatch for damage, however if an item is received damaged please contact us within 48 hours of receipt to ensure we can provide you with a suitable replacement or refund. Return postage of a damaged item will be at the sellers expense.

For any further queries please email: lifeandsoulboutique@outlook.com

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